• Assist the Director: Accreditation.

• To manage and maintain quality standards for Accreditation of Skills Development Providers and Assessment Centres within the OQSF.

• Assist with the development of policies and procedures related to the accreditation function to ensure quality. 

• Provide administrative support and recordkeeping in the Accreditation Domain.

• Manage site visit schedules and planning for Accreditation activities.

• Assist in helpline case investigations and resolutions.

• Manage the applications process, review Assessment Centres applications and recommendations from Quality Partners (QPs)

• Manage the accreditation of Skills Development Providers (SDPs) and Assessment Centres. 

• Manage the receipt, logging and evaluation of applications for SDPs and Assessment Centres.

• Ensure correct documentation is used by internal and external parties in the accreditation process and monitoring visits.

• Liaise with Accreditation Domain Director to ensure continued compliance with policies and the accreditation process. 

• Ensure the accreditation process adheres to timeframes and policies.

• Review progress reports for the SDPs’ and Assessment Centres’ accreditation. 

• Monitor the accreditation duration of Assessment Centres to conduct assessments for the specific occupational qualification or part qualification to ensure it is valid and adhered to.

• Monitor complaints and appeals received from Quality Assurance for re-accreditation for an additional qualification or part qualification or de-accreditation.

• Ensure the correct information of accredited SDPs and Assessment Centres is published on the QCTO website.

• Implement QCTO’s accreditation framework and identify areas of non-compliance.

• Compile required Reports.

• Perform and/or manage required monitoring for accreditation.

• Monitor queries, complaints and appeals received as well as timeous response.

• Engage with Stakeholders on accreditation principles and best practice.

• Manage the available resources. 

• Monitor expenditure against the allocated budget.

• Provide employees with the necessary information and resources to deliver on their objectives and meet the quarterly and annual targets of the institution.

• Prepare monthly planning and reports and make presentations as required.

• Have good interpersonal skills, communication skills, ability to work under pressure and as part of a team, be deadline orientated, have good planning skills and time management.

• Perform any other duty that may be reasonably assigned by the Director and Chief Director in the Unit.

• Positively support the implementation of all management decisions and operate within the policies, procedures and rules of the QCTO.

A recognised minimum three (3) years Occupational Qualification, National Diploma or Bachelor’s Degree in related field (minimum NQF Level 6). Post-Graduate qualification will be an added advantage. A minimum of 3 years’ experience in accreditation, monitoring or evaluation. Minimum 6 years’ relevant experience in a management position of which at least 3 years’ should be in people management and public speaking (facilitating meetings or training). Experience in project management would be an added advantage. Must have a valid driver’s license. Experience in managing resources. Sharepoint and Power app knowledge and experience will be an added advantage.

Knowledge Requirements:

Must have knowledge of Public Service and QCTO mandates and strategies; knowledge of the education system and pedagogy methodology, Post School Education and Training Sector; relevant Government wide legislation, Legislative knowledge and prescripts, e.g. National Qualifications Framework Act, Skills Development Act, National Skills Development Strategy III, South African Economic and Reconstruction Skills Strategy (ERRPSS), QCTO business strategies and goals, QCTO business processes and value chain, QCTO policies, procedures and regulations, and QCTO’s goals and performance requirements.