• Assist the Director: Quality Assurance.

• To manage and maintain quality standards for Quality Assurance within the OQSF.

• Assist with the development of policies and procedures related to occupational qualification. implementation and to ensure quality in provisioning.

• Provide administrative support and recordkeeping in the Quality Assurance Domain.

• Manage site visit schedules and planning for quality assurance.

• Assist in helpline case investigations and resolutions.

• Understand learner enrolment data specifications and be able to advise Quality Partners (QPs) and Skills Development Providers (SDPs).

• Assist in the development, documentation and maintenance of learner enrolment guidelines, policies and procedures.

• Provide timely responses to learner enrolment and quality assurance queries and track the use of these platforms daily.

• Implement QCTO’s quality assurance framework and identify areas of non-compliance.

• Compile required Reports.

• Perform and/or manage required monitoring.

• Monitor queries, complaints and appeals received as well as timeous response.

• Engage with Stakeholders on quality assurance principles and best practice.

• Prepare monthly planning and reports and make presentations as required.

• Have good interpersonal skills, communication skills, ability to work under pressure and as part of a team, be deadline orientated, have good planning skills and time management.

• Perform any other duty that may be reasonably assigned by the Director and Chief Director in the Unit.

• Positively support the implementation of all management decisions and operate within the policies, procedures and rules of the QCTO.

A recognised minimum three (3) years Occupational Qualification, National Diploma or Bachelor’s Degree in related field (minimum NQF Level 6). Post-Graduate qualification would be an added advantage. A minimum of 3 years’ experience in development and/or implementation of curricula and assessment of outcomes. Minimum 6 years’ relevant experience in a management position of which 3 years’ experience should be in people management and public speaking (facilitating meetings or training). Experience in project management would be an added advantage. Must have a valid driver’s license. Experience in managing resources. Experience in Sharepoint and Power Apps will be an added advantage.

Knowledge Requirements;

 

Must have knowledge of Public Service and QCTO mandates and strategies; knowledge of the education system and pedagogy methodology, Post School Education and Training Sector; relevant Government wide legislation, Legislative knowledge and prescripts, e.g. National Qualifications Framework Act, Skills Development Act, National Skills Development Strategy III, South African Economic and Reconstruction Skills Strategy (ERRPSS), QCTO business strategies and goals, QCTO business processes and value chain, QCTO policies, procedures and regulations, and QCTO’s goals and performance requirements.